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How to Choose the Right E-Commerce Platform?
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2 Min

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18 / 07 / 2024

Website is a crucial part of your online business plan. You must start building your website after gathering a broad understanding of your target market. However, building your website and taking your business online is not easy. You need the right partner to build your online store. A majority of online stores use an e-commerce platform to build their website from the ground stage. These platforms provide you with a standardised and scalable framework. Also, building your online store through these platforms provides ample room for growth. 


An e-commerce platform can be highly beneficial for your online store. However, it is important to choose an ideal one to ensure a smooth journey. This guide will help you pick the best platform by listing all the factors that you must consider. So, continue reading and move closer to a successful online store.


What is an e-Commerce Platform?

An e-commerce platform facilitates buying and selling of a business’ products online. Businesses use it to manage their website. Additionally, these platforms help businesses with operating their sales and marketing functions. So, you can start your online store with minimum effort instead of building it in-house from scratch. These platforms are much more cost-effective. Also, they are easier to implement and offer higher security and availability. 


E-commerce platforms are your best partner when building a website and managing your sales and marketing functions. However, you can relish all these advantages only when you choose a reliable provider. You will not be able to easily change your e-commerce platform without causing disruption. This is why experts suggest choosing the right one initially only and saving yourself from the complex process of re-platforming. 


The coming section of this guide lists all the factors to consider when picking the right e-commerce platform. So, continue reading to ensure you make the right decision for your website and business.


Technical Considerations to Choose the Right e-Commerce Platform

You need to do much more than simply putting up your product on the internet to build your e-commerce business. It involves several complex steps. Therefore, you must choose the best e-commerce platform for small businesses to make the process easier. Below are the most crucial considerations you must make to choose the right platform.


Extensibility 

Flexibility yet a controlled environment is the key to building a successful online store. Almost all platforms allow you to launch your online store with some basic features. However, this model might not always be exactly what you expect. You might feel the need to add new features like shipping support and additional payment methods. A platform must offer you both or one of the two options for this. The first option involves ready-made integrations. The other one involves featuring extensive application programming interfaces (APIs). These APIs will allow you to connect with third-party applications to develop and integrate new features. So, one of the first factors to consider is the extensibility offered by the software. 


Scalability

One of the many goals behind extending your business to online platforms is to serve more customers. So, when you are choosing a platform, think about your long-term goals. You must consider if the platform will allow you to serve more customers and grow your product inventories. A platform enabled by open and well-documented APIs can offer high scalability. SaaS platforms allow for scalability to adapt to the real-time traffic volume on your website. But, you must be cautious as every platform with ‘cloud’ in its name might not be reliable. Choose the one that is rightfully claimed to be hosed in the cloud. 


Compatibility

The modern e-commerce platforms are not only web-based. They function like a website and can be accessed in any browser. You should always choose a platform that allows you to extend your digital commerce to all devices and channels. This is essential to deliver an outstanding online shopping experience to your customers on any device. An e-commerce software offering compatibility makes it easy to integrate your shopping experience or product catalogue into any other platform. 


Internationalisation

Online commerce is the best way for your business to reach global marketplaces. So, pick a platform that can easily adapt to international business if you plan to target international markets. One of the most essential aspects of international e-commerce is multiple languages. It also includes different currencies and taxation rules. Your platform must also provide support for local time zones to allow your customers to track their orders in real-time. Internationalisation is also a crucial aspect of ensuring that the platform allows you to serve varying product catalogues based on local availability and legal restrictions. 


Management

Another aspect of e-commerce platform comparison is a product management system. The platform must offer a product management system that makes it easy for the sales team to add and manage product listings. The most basic and effective way for this is that a platform allows you to import Excel or CSV files, add different product categories, and upload product images in bulk. Larger businesses must choose a platform that has the ability to synchronise data automatically from third-party systems. You must also consider the ways through which the system manages orders, returns, and inventories. 


Final Thoughts

An e-commerce platform can make things quite convenient for you when you decide to start your online store. However, picking the right platform is essential to prevent things from going the reverse way. The key point to remember while choosing a platform is to choose for tomorrow. Yes, always take your long-term plans into consideration while taking steps to open your online store. Also, consider all the points listed in this guide thoroughly to pick the right platform and thrive in the online market world.